Frequently Asked Questions
-
Inviting us to organize for you allows you to have an objective team assessing all possibilities for your space with fresh eyes. The questions we ask before and during the initial phone consultation, as well as the Needs Assessment & Planning Session, help you envision how you plan to use your space and allow us to customize solutions that are unique to your needs and sustainable to your lifestyle.
Is your clutter the source of your stress?
Are you too overwhelmed or don’t know where to start?
Are you able to stay organized once there’s a system in place, but struggle to create one?
Or are you too busy with life to dedicate enough time to properly organizing your home?
These are signs that you’re ready for the Two Tidy Tinas team to help you get organized!
-
We are a team of professional organizers with ongoing training in decluttering, art installation, unpacking, home organizing, holiday decorating, and designing custom systems for your family’s lifestyle. We ensure that our clients feel truly taken care of by operating from our core values. In all we do, we conduct ourselves with integrity, consistently pursue excellence, employ emotional intelligence with a service-oriented approach, take initiative and collaborate as a team, and solve problems creatively with attention to detail.
We are experienced in managing multiple projects and tailoring approaches to our clients’ unique needs. We know there is no one-size-fits-all solution that works for everyone and that all systems should be customized. We understand your readiness for change and can meet you where you are while guiding you to reach your goals. We are compassionate and will always put your needs first.
-
In addition to In-Home Organizing, we also offer Luxury Concierge Moving Services, Art & Gallery Wall Installations, and Holiday Decorating & Takedown. Our mission is to help busy women and families create organized, peaceful homes where joy and efficiency thrive, leaving stress and overwhelm behind. We’ll help you create a space that is not only visually appealing but also functional.
-
Our services are intentionally all-inclusive. We handle the logistics, making the process feel simple and seamless for you. Our team brings all the tools needed for your project, including fold-out tables, trash bags, labels, markers, museum gel, cord ties, and more. We also coordinate donation drop-offs or pick-ups, and can provide a tax receipt if you would like one. After decluttering sessions, we manage safe medication disposal, paper shredding and recycling, product sourcing and returns, and junk removal.
Our professional organizers handle the planning, designing, sorting, and overall project management, while guiding you through decisions about decluttering, organizing, art installation, or holiday decorating in a way that feels manageable and supportive.
For concierge moving, estate clearing, and renovation support projects, we leverage our network of service providers to coordinate and manage movers, cleaning services, handymen, and any services needed to ensure an efficient transition into your new home. Our goal is to make the process as easy as possible so you can focus your time and energy on the things that matter most.
-
Yes! We have helped set up entire offices and also declutter and organize storage units housing holiday decor and office supplies. If it can be organized, our team can do it.
-
Schedule your free 30-minute phone consultation. We will contact you at the scheduled time to discuss your project needs and whether our services would be a good fit. Then, we will schedule a Needs Assessment & Planning Session to evaluate your space and customize a plan for your project.
-
If our team is not the best fit to meet your needs, we will refer you to our network of trusted service providers who can help you reach your project goals!
-
Every home and every brain works differently, so we approach each project with flexibility and respect for your individual needs. If you have ADHD, mobility limitations, sensory sensitivities, or other considerations, let us know during your consultation. We can adjust our pace, further simplify the decision-making process, and design systems that are intuitive and sustainable for you. Our goal is to help you create a peaceful home that supports your daily life and feels easier to maintain.
-
Every project is different. The length of time it will take to complete a project depends on how quickly you are able to make decisions, how many items we will be decluttering and organizing, and your schedule. We will work with you to figure out a timeline that fits your lifestyle.
-
Do not organize for the organizers. We know you may be tempted to, as we would be too, but please resist the urge. We would love to see a realistic representation of how you currently use your space and what is not working, so we can understand what needs to change and how to set up a system that actually works for you. We never judge!
-
Yes. Letting go of items can be very emotional, and that is completely normal. Many belongings hold memories, meaning, or represent different seasons of life. Our role is not to pressure you to get rid of things. Instead, we guide you through the decision-making process with patience and respect so you can keep what truly supports your life today. We ask thoughtful questions, help you see your space more clearly, and create a calmer structure for making decisions.
You remain in control of what stays and what goes. We simply provide the support, perspective, and systems to make the process feel more manageable.
-
We will not make you get rid of anything. However, true organization is not possible without some decluttering of items you no longer need, use, or love. Clutter will prevent you from reaching your goals. We understand it is difficult to let go of certain items, but we will support you along the way and even make the process fun—we promise!
-
We would love to help you re-home any of your unwanted items. We can bring items to your preferred donation center or a donation center we trust. If you would like a tax receipt, we can make sure to get one for you. If you need help with recycling or disposing of any items, we are happy to bring them to the appropriate recycling center. If there are any items you choose to sell, we can give you some tips on how and where to sell them.
-
You will need to be present for the Needs Assessment & Planning Session, as well as the decluttering and sorting process, since your input and decisions will be necessary. If you prefer not to be present for the installation of the system, decor, or gallery wall, that is perfectly fine. However, you are more than welcome to observe or help with the entire project and learn some organizing skills along the way.
For our Luxury Concierge Moving Service, we recommend that after the decluttering process is complete, you and your family take a vacation and let our team handle the move and unpacking. We’ll be ready to greet you and orient you to everything in your new home when you get back!
-
Yes! Depersonalizing, soft staging, and decluttering can help your home compete in the market, selling quickly for a better profit, as potential buyers can more easily envision themselves in your home. This can also save you thousands of dollars in possible listing reductions if your listing sits longer than a month.
Our services will not only help you prepare your home for showings and listing photography, it will also kickstart your moving process. We’ll help you declutter and prepare to move, and we can even help you unpack and set up systems in your new space, reducing stress and saving you time
-
At the end of your project, we walk through the completed space with you so you feel confident using the new systems in your home. We will show you how everything works and share simple tips to help you maintain it moving forward in our Staying Organized Guide.
We also take photos of the finished space for our records and can share them with you if you would like. Any donations, recycling, or removal of items will already be coordinated, and we will provide donation receipts if requested.
Our goal is to leave you with a space that feels peaceful, functional, and easy to maintain. If you would like ongoing support or need to adjust systems as your needs change in the future, we also offer refresh sessions and have a membership option to help keep things running smoothly.
-
We create systems that are simple, functional, and designed around how you actually live, so they can last for years to come. When a system fits your habits and routines, it is much easier to maintain over time.
That said, homes naturally evolve. Life changes. Things like growing families, new hobbies, moves, or shifting schedules, can mean that spaces need small adjustments down the road.
Many clients find that their systems work beautifully long term, while others benefit from occasional refresh sessions or our membership program to keep things running smoothly.
-
Our exclusive memberships, available to our established clients, offer the ultimate home management experience. Enjoy a perfectly maintained space with regular, expert attention that simplifies your life.
On a monthly or quarterly basis, one or two of our skilled professional organizers will refresh and reset your home, customizing each session to meet your specific needs. From decluttering to organizing, our team is here to lift the burden off your shoulders by taking care of things like:
Updating systems and labels
Rotating children’s clothing and toys
Removing or replacing damaged and expired items
Stocking and organizing the fridge and pantry
Swapping out seasonal items, clothing, and decor
Sorting, filing, and shredding paperwork
Decluttering small spaces like drop zones, closets, cabinets, drawers, etc.
Resetting zones (folding and putting things away, switching hangers, color coding)
Donation and junk removal coordination
-
Travel is included at no additional cost up to a 50-mile radius from Greenville, SC. Additional travel distances beyond the Greenville metro area will be charged based on your location. We also offer customized travel project rates for projects beyond the Upstate of South Carolina and Western North Carolina.
-
Yes, a deposit of 50% of the service cost is due when the contract is signed in order to book your sessions. The remaining 50% is due two weeks after the initial deposit. Payments are non-refundable, but sessions can be rescheduled within a year of the purchase date.
-
We accept cash, check, and all major credit cards (Visa, Mastercard, Discover, and American Express), as well as PayPal or Venmo.